Service Charge
The residential service charge budget was set in 2015 and was not increased for 10 years at that same rate. In that time large amounts of green spaces and community amenities such as play areas have been delivered through development. The service charge costs have increased significantly in that time in line with additional services delivered, as well as inflation.
Dorchester as the developer has covered the losses under the service charge which totalled £200k between 2020 and 2025 as part of its commitment to the community. These periods have now been audited by an independent external auditor. The budget has been increased by 10% for 2026-27 to bring the service charge onto a sustainable basis and once the 2025-26 audit is completed, balancing charges will be applied to cover any shortfall for that period.
service charge
All residential property owners are contracted to a service charge which covers the privately owned areas at Heyford Park which are available for public use.
The service charge budget is provided to all owners during the purchase process and the budget is reviewed annually in light of the services offered and the local needs.
A review of the costs incurred against the budget is performed annually and any credits/charges made. Service charge is payable quarterly in advance. Where you identify a servicing need eg an area in need of landscaping, please contact estates@dorchestergrp.com to keep us informed so that we can arrange to swiftly address any issues.
service charge accounts 2020 - 2025
Please find attached for resident information the Draft Service Charge accounts for 2020-2025 which are currently subject to audit due to be completed in early 2026.
Please also find attached the audited accounts for the year ended 31st March 2020. The remaining audited accounts will be added as completed.
payments
Payments can be made by direct bank transfer, quoting the reference per the invoice. We also accept cheques and cash at Heyford Park House. For regular payments, we recommend setting up a standing order.
All enquiries about payments can be sent to
payments@dorchestergrp.com where a member of our finance team will respond.